Privacy Policy

Airways Academy (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, purchase our programs, or communicate with us.

We are based in Ontario, Canada and operate globally.

1. Information We Collect

We may collect the following types of personal information:

Name and email address
Billing and payment information (processed securely by Stripe)
Account login information (if applicable)
IP address and device/browser information
Website usage data and cookies
Communications sent to us by email

We do not collect or store full credit card numbers.

2. How We Use Your Information

We use personal information to:

Deliver and manage access to purchased programs
Process payments and transactions
Communicate with you about your purchase or inquiries
Provide customer support
Send marketing communications only if you have explicitly opted in
Improve website functionality and user experience
Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

For users in the European Union and United Kingdom, we process personal data under the following legal bases:

Contract – to provide purchased programs and services
Consent – for marketing emails and non-essential cookies
Legitimate interest – to operate and improve our website and services
Legal obligation – where required by law

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality and to analyze website usage.

Non-essential cookies (including analytics) are only used after you provide consent through our cookie banner. You may change or withdraw your cookie preferences at any time.

5. Third-Party Service Providers

We use trusted third-party providers to operate our business, including:

Wix (website hosting and infrastructure)
Stripe (payment processing)
Google / Gmail (email communication through Wix)

These providers process data on our behalf and are contractually obligated to protect personal information in compliance with applicable privacy laws, including GDPR.

6. International Data Transfers

Because we operate globally, your information may be processed or stored outside your country of residence, including in Canada, the United States, or other jurisdictions where our service providers operate. Appropriate safeguards are in place to protect your data.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request a copy of your data (data portability)

To exercise these rights, contact us at hello@airwaysacademy.ca. We respond to privacy requests within 30 days.

9. Marketing Communications

You will only receive marketing emails if you have explicitly opted in. You may unsubscribe at any time using the link in our emails or by contacting us directly.

Transactional and program-related emails are considered necessary for service delivery and cannot be opted out of while enrolled.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.

11. Children’s Privacy

Our programs are intended for adults or for parents/legal guardians purchasing on behalf of minors. We do not knowingly collect personal data directly from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page.

13. Contact Information

For privacy-related questions or requests, contact:
hello@airwaysacademy.ca